Frequently Asked Questions: Council tax
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Council tax FAQs
Q: How do I appeal against my property band?
Q: How can I pay my council tax bill?
Q: I'm filling out my direct debit mandate for my council tax - what is my reference number?
Q: I do not get paid until the end of the month, can I pay then?
Q: I don't have my account reference to hand - can I discuss my account with you over the phone?
Q: I can't pay my council tax - What should I do?
Q: Where can I go for independent advice on debt?
Q: I've had a reminder for non payment of council tax. What should I do?
Please pay as detailed on the reminder notice and then continue to maintain your original instalment plan. If you are unable to pay as detailed on the reminder please contact us.
Q: I've had a summons for non payment of council tax. What should I do?
Q: Why have you sent me a summons for the whole year when I've got until March to pay?
Q: Can I stop paying my council tax because I am not satisfied with the standard of certain services?
Q: How do I apply for council tax benefit?
Q: Do I still have to pay council tax if I have made a benefit application?
Q: Do I still have to pay if I have an appeal outstanding on my council tax?
Q: I am a pensioner - can I have a discount?
Q: I'm in the army - can I have a discount?
Q: My partner is in the army - can I have a single person discount?
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