Cheltenham Borough Council
Cheltenham Borough Council

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Privacy policy

Cheltenham Borough Council keeps any personal information about you held confidentially in accordance with the Data Protection Act 1998, whether it is held on computer or in secure manual filing systems. See more information on data protection.

The personal information we collect and how we use it

We will store your personal information only if you chose to provide us with it, for example by completing an electronic form on this website. In these circumstances, any personal information supplied will only be used to provide the requested information or service unless wider purposes are specified in the form on which the information is supplied, or at the point of collection on the website, in which case the information may be used for any of those wider purposes.

Users aged 16 and under

If you are aged 16 or under, please get your parent or guardian's permission before providing personal information to the Council's website. Users without this consent are not allowed to provide us with personal information.

Statistical data

We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website. These statistics will not include information that can be used to identify any individual.

Use of Google analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.