Ukraine crisis: information for people affected by or concerned about events in Ukraine, including a link to our online book of solidarity.

Find information and support
Skip to content
  • Accessibility statement
  • Accessibility settings
Cheltenham Borough Council
  • Facebook
  • Twitter
  • Youtube
  • Flickr
  • Instagram
A to Z of council services
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y
  • Z

Council tax

  1. Home
  2. Frequently asked questions
  3. Council tax and benefits
  4. Council tax

Council tax related questions

  • How do I appeal against my property band?
  • How can I pay my council tax bill?
  • I'm filling out my direct debit mandate for my council tax - what is my reference number?
  • I do not get paid until the end of the month, can I pay then?
  • I can't pay my council tax - What should I do?
  • Where can I go for independent advice on debt?
  • I've had a reminder for non payment of council tax. What should I do?
  • I've had a summons for non payment of council tax. What should I do?
  • Why have you sent me a summons for the whole year when I've got until March to pay?
  • Can I stop paying my council tax because I am not satisfied with the standard of certain services?
  • How do I apply for council tax support?
  • Do I still have to pay council tax if I have made a benefit application?
  • Do I still have to pay if I have an appeal outstanding on my council tax?
  • I am a pensioner - can I have a discount?
  • I'm in the army - can I have a discount?
  • My partner is in the army - can I have a single person discount?
  • Can I get a discount if I work abroad?

Do you have a question?

If there is anything you would like to ask us, about our services, our work or how we can help you, then please do.

Ask us a question
FAQs RSS feed

Straight to...

  • Tell council tax you've moved
  • Bin collections
  • Planning applications - view and comment
  • Current consultations
  • Contact your councillor
  • Council, cabinet and committee meetings
  • Pay your council tax
  • Pay a parking fine
  • Register to vote
  • Frequently asked questions
  • Latest news
  • Site map

Related information

  • Forms
  • Downloads
  • Documents
  • Services

Cheltenham Borough Council
Municipal Offices
Promenade
Cheltenham
GL50 9SA

  • Contact us
  • Emergency contacts
  • Location and map
  • Opening hours
  • Accessibility
  • Your data - council privacy notices
  • Use of cookies
  • Site map
  • Terms and conditions

Cheltenham Borough Council ©

Designed and Powered by Jadu.