What happens when a planning application is submitted?

The application is checked by our registration team to make sure we have everything we need to process it. There are validation checklists accompanying the application forms that explain what is needed to make an application valid.

If anything is missing, we will contact the applicant (or the applicant's representative) explaining what else is needed. When everything is in order, the application will be registered as valid.

The application will then be allocated to a case officer and we will send out an acknowledgement letter. This letter states the date by which we will aim to have made a decision on the application and the case officer's contact details (including direct telephone number and email address). The case officer will be the point of contact throughout the application process.

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