Further help and support

Government launches support for vulnerable households over winter

Vulnerable households across the country can access a new government support fund to help them with essentials over the coming months as the country continues its recovery from the pandemic.

Gloucestershire County Council manage the fund for the six local authority districts. You can find out how to apply on the Gloucestershire County Council website.

Gloucestershire Welfare Support Scheme

The Gloucestershire welfare support fund provides practical support to eligible adults and families for food, gas/electricity top ups and household items such as furniture including white goods and appliances.

Money Helper

Free and impartial help with money, backed by the government.

Warm Home Discount Scheme

You could get £140 off your electricity bill for winter 2021 to 2022 under the Warm Home Discount Scheme.

Pension Credit

Pension credit is a tax-free, means-tested benefit aimed at retired people on low incomes and can be worth £1,000s a year. Plus, if you claim it, you can access many other benefits including council tax discounts and free TV licences for over-75s. However, almost one million eligible households don't claim. More information regarding eligibility and how to claim can be found on the GOV.UK pension credit pages.

Food vouchers and pantries

Help through hardship  - Citizens Advice and the Trussell Trust have come together to develop a free helpline for people struggling to afford the basics. Operating in England and Wales, the helpline offers personalised advice and support to help address the underlying causes of the hardship, as well as a quick and seamless referral to a food bank for people if required.

The West Cheltenham Community Pantry was set up by the Hesters Way Partnership to support individuals and families in the local community who are struggling to pay for their weekly shop.

Springbank Community Group has also developed a Community Food Pantry.

Healthy Homes

Can you afford a warm and healthy home?

Citizens Advice can help to keep you warm and healthy in your own home.

Assistance with a deposit and rent in advance to secure a private rented property

Most landlords will ask for at least a month's rent in advance and a month's deposit. You may be able to obtain funds by applying for a Discretionary Housing Payment if you meet the criteria.

Cheltenham Household Essential Project

This local project collect essential household items in good condition and store these to create a free ‘shop’ for people who are moving into accommodation and have nothing, or others who are in urgent need of help.
They have a dedicated Cheltenham Household Essential Project Facebook page or further details can also be found on the Springbank community group website.

Freecycle Network

Freecycle are a grassroots & entirely nonprofit movement of people who are giving and getting stuff for free in their own towns. It's all about reuse and keeping good stuff out of landfills.