Road closures – “keep your bins out”

Published on 2nd September 2014

Recycling boxes by the kerbside

Residents affected by road closures due to Severn Trent sewer work are being asked to keep their bins and recycling boxes out, rather than taking them back in if it appears they've not been collected.

Cheltenham Borough Council’s waste collection contractor, Ubico, has reported that, on some roads, access is limited for large waste collection and recycling vehicles, making these collections difficult. But Ubico is reassuring residents that they will be back to collect as soon as they can gain access to the road.

In cases where crews can’t access a road as normal, they will return on each working day after the normal collection day until they are able to collect the waste and recyclables.

Scott Williams, strategic client officer, said: “While essential improvements are being made to the sewers and road surfaces, we are finding that affected residents assume that we have missed their collection and are taking their bins and recycling boxes back in.

“We’d like to reassure residents that if we have had trouble accessing a road, that we will come back to collect their waste as soon as we are able to.”

Paul Evans from Severn Trent continues: “We’re investing over £5million to prevent sewer flooding across many parts of the town. Our work is going well but we understand there may be some short term inconvenience for our customers. We’re really sorry about this and would like to thank everyone for their patience and understanding.

“Our contract partners, NMCNomenca, are assisting the council with bin collections during our road closures to make sure we keep the disruption down to a minimum.”

To find out the latest updates on the sewerage works visit and for more information on resurfacing works visit.


For press enquiries contact: Kelly Carter, communications officer, telephone 01242 264154, email