Residents’ views wanted on Cheltenham’s waste and recycling service

Published on 30th June 2016

Cheltenham Borough Council is seeking residents’ views on its waste and recycling service and in particular how improvements could be made in the future.

Householders are invited to complete a short survey which asks questions about how they currently use the waste and recycling service and changes that they would like to make.
The survey should only take a few minutes to complete and residents have from Friday 1 July until 5pm on 31 July 2016 to give their feedback.

The survey can be found online from Friday 1 July, and will be available at main council receptions, Cheltenham Borough Homes receptions, local community resource centres, the main Cheltenham library and Shopmobility (as listed below).

Cllr Chris Coleman, cabinet member for clean and green environment, says: “At the moment, approximately 46% of all waste collected in Cheltenham is recycled. We are proud to have made good progress in increasing recycling but unfortunately over half of the rubbish produced by households locally still ends up in landfill. We want to reduce that as much as we can and provide the best service possible for everyone in our town.

“We urge our residents to take a few minutes to complete this survey and we will carefully consider every response we receive. This information will help to inform the decisions that we’ll make later in the year about how Cheltenham’s waste and recycling services can be developed.

“Thank you in advance for taking the time to help us shape the future waste and recycling services for our town.”

For media enquiries, please contact: Katie Sandey, communications and web team leader, telephone 01242 264154, email


The survey will be available at the following locations around the town:

Main reception, Municipal Offices
Cash hall, Municipal Offices
Built environment reception, Municipal Offices
Cemetery and crematorium, Bouncers Lane
Central depot, Swindon Lane
Cheltenham Town Hall, Imperial Square

Leisure at Cheltenham, Tommy Taylor’s Lane,
Pittville Pump Room, East Approach Drive
The Wilson, Clarence Street

Shopmobility, 30 St George’s Place
Cheltenham Borough Homes, Hester’s Way Community Resource Centre, Cassin Drive, GL51 7SU
Cheltenham First Stop, 301-305 High Street

Cheltenham Library, Clarence Street

Hesters Way Neighbourhood project, Community Resource Centre, Cassin Drive, Cheltenham, GL51 7SU
Springbank Community Resource Centre, Springbank Way, Cheltenham, Gloucestershire, GL51 0LG
Oakley Community Resource Centre, Clyde Crescent, Whaddon, Cheltenham, GL52 5QJ
St Paul’s Community Hub, St Paul's Walk, Cheltenham, GL50 4GG
Cheltenham West End Regeneration Partnership, Community Resource Centre, Grove Street, Cheltenham, GL50 3LZ
Pittville Park Refreshment Kiosks, Pittville Park