​​​​​​​Your views wanted on new taxi licensing policy

Published on 10th October 2017

Row of Hackney taxis along the Promenade taxi rank

Consultation runs until 21 December 2017

The council has launched a consultation on amendments to its taxi and private hire licensing policy. The policy regulates every aspect of the taxi and private hire trade in Cheltenham including driver, vehicle and operating licences.

Taxis (also known as hackney carriages) are public hire vehicles that can work off taxi ranks and be hailed. In contrast, private hire vehicles can only undertake pre-booked journeys working for a licensed operator.

The proposed amended policy document suggests a number of changes to the current document that was adopted in 2014. The main proposed changes include:

  1. Improving vehicle emission standards for all licensed vehicles
  2. Introducing a ‘three strikes’ policy relating to the conduct of licensed drivers and associated sanctions
  3. Bringing in measures to regulate working hours for licensed drivers in the interest of public safety
  4. Measures to help address the increasing problem of vehicles licensed elsewhere but working in Cheltenham
  5. Improved vehicle fitness standards particularly in relation to taxis; and
  6. A new equalities legislation in relation to duties places on drivers of wheelchair accessible vehicles.

Councillor Andrew McKinlay, cabinet member for development and safety, says: “We have started a consultation on important changes to our current policy regulating the taxi and private hire trade in Cheltenham.

“This policy affects a lot of people not least the licensed trade, but also every person who has, or will in the future, take a journey in a taxi or private hire car licensed by this council. It is an important policy that ensures the safety and protection of the travelling public.

“I would encourage anybody with an interest to comment on the consultation to ensure that we have a wide range of views on issues relevant to the taxi and private hire trade.”

More information on the consultation including how to respond can be found on the council’s website at www.cheltenham.gov.uk/taxipolicyreview.


For media enquiries, contact: Jemima Lawson, communications officer, telephone 01242 775050, email communications@cheltenham.gov.uk