Council and key partners work together to support town centre safety during race week

Published on 12th March 2019

cheltenham high street toward brewery quarter

Council and partners will be engaging with residents, visitors and local businesses throughout the week.

Cheltenham Borough Council and partners are co-ordinating resource to help support the town centre this week during the ‘Gold Cup’ racing festival which approximately 250,000 people are expected to enjoy.

Partners including the Business Improvement District (BID) ambassadors, the police, environmental health, licensing, Solace (anti-social behaviour), civil enforcement (parking), community protection, Ubico and taxi marshals will all be working on various shifts from 9am through to 3am the following day, to help keep the town centre safe and attractive for visitors.

The teams will be engaging with residents, visitors and local businesses, dealing with a wide range of issues such as: persistent begging, littering, noise, food safety, parking, workplace safety, unlicensed street traders, charity collectors or leaflet distributers, dog fouling, graffiti and other forms of antisocial behaviour.

The council will also be referring intelligence to teams tackling illegal taxi activity, ticket touting and licensed premises infringements.

Ubico (the council's waste and cleansing service provider) will be cleaning the town centre area each morning and supporting local businesses by jet washing doors and windows where needed.  The portaloos, which are located outside the Municipal Offices and on the approaches to the racecourse from town, will also be checked and cleaned regularly.

Councillor Andrew McKinlay member for development and safety said: “It’s great to welcome so many visitors to Cheltenham and showcase what the town has to offer. We work closely with all our partners to help make sure the whole week runs safely and smoothly. We’d ask people to get in touch if they see or experience a safety or environmental issue.”

To report a town centre environmental or safety issue, please email our priority action line at: , or call directly on 01242 264135.

For media enquiries contact communications team 01242 264332 or email

Notes to editors

For further details on traffic flow and changes, taxi activity, licensed venue inspections, ticket touts or the sexual violence awareness campaign see the Keeping Cheltenham safe and moving during race week media release.

Portaloos are located at: Crescent Terrace, Promenade, High Street, Evesham Road, Central Cross Drive, East Approach Drive, Tommy Taylors Lane and New Barn Lane.