Canvassers are out and about with household enquiry forms.

Published on 20th August 2019

letter in letterbox

Cheltenham residents will soon see canvassers delivering the annual household enquiry forms (HEF’s).

Every household is legally required to register their details with their local council. The form ensures that the council can keep the electoral register up to date and identifies any residents who are not registered so that they can be encouraged to do so.

With borough elections taking place in Cheltenham in May 2020, this is an important opportunity for residents to make sure they will be able to take part.

The revised electoral register will be published on 01 December 2019.

Key Dates

  • First HEF - sent to households from 19 August 2019
  • Reminder HEF - sent to households from 19 September 2019
  • Door to door Canvass - from 8 October to 6 November 2019

Pat Pratley, electoral registration officer at Cheltenham Borough Council, said: “To make sure you are able to exercise your right to vote, simply check the form and respond as soon as you can using one of the ways given on the form.”

Kim Smith, elections and registration manager, said: “Canvassers will be going out during the day time, evenings and also weekends.

“People who have moved address recently or anyone not yet registered to vote are particularly encouraged to keep an eye out for the form and are asked to respond as soon as possible in order for them to be able to have their say on issues that affect their lives.”

Any residents who have any questions can contact their local registration team at Cheltenham Borough Council, telephone 01242 264132, email or visit

For media enquiries contact communications team 01242 264 332 or email

The annual canvass which the law says must be carried out every year.

The information is used to compile a new register of electors eligible to vote which will be published on 1 December.

For more information about voting, elections and other frequently asked questions go to the council website (

For general enquiries, the elections office can be contacted by email or phone 01242 264132.