Published on 20th July 2022

taxi sign

A consultation which asks for views about CCTV installation in licensed vehicles closes 5 August.

Cheltenham Borough Council is asking for views on whether all taxis and private hire vehicles, licensed by the Council, should have a mandatory obligation to have CCTV in the vehicle, balancing public and driver safety against privacy and cost.

The consultation closes on the 5 August and aims to identify if the installation of CCTV in vehicles would have either a positive or an adverse net effect on the safety of taxi and private hire vehicle users, including children or vulnerable adults.

The Department for Transport (DfT) published its Statutory Taxi and Private Hire Vehicle Standards in July 2020 with a strong focus to protect all passengers and users of taxis and private hire transport services.

The statutory guidance makes it clear that the Government expects the recommendations contained within it to be implemented unless there is a compelling local reason not to.

Cllr Martin Horwood member for customer & regulatory services said: ‘’No decision has been taken on the idea of installing CCTV in licensed taxis and hire cars. We’re keen to hear the views of residents, visitors and license holders first.

‘’Your views will help us to decide if we should make CCTV a mandatory condition for Cheltenham taxi licences. In deciding that, we’ll have to weigh up the benefits to public safety as well as any potential adverse effects such as privacy concerns and the cost to the driver.’’

Louis Krog, head of public protection said: “Safety within our communities is a high priority and the safety of taxi and private hire vehicle drivers, users, including children or vulnerable adults and potential privacy issues should be considered.

‘’The council’s licensing processes are already robust and comprehensive to ensure people using taxis and private hire cars are safe.  These checks include enhanced criminal records checks and checks against a national refusals database. 

‘’This survey will help the council understand the need for CCTV to enhance public safety. I would urge people to offer their views and complete the survey.’’

The consultation is available on the authority’s consultation and engagement hub and will close on 5 August 2022 and takes approximately 10 minutes to complete.


For media enquiries, contact: communications, telephone 01242 264231, email communications@cheltenham.gov.uk.