Published on 25th August 2022

Aerial view of Cheltenham

From Thursday, 1 September 2022, buying a property in Cheltenham will become quicker and simpler for everyone.

The borough council is working with HM Land Registry to transfer its local land charges (LLC) data to a national digital register. The LLC register allows users to search information online instantly, enabling buying decisions to be made earlier in the conveyancing process.

Most local land charges are restrictions or prohibitions on the use of property or land, such as planning permissions or listed building status. A search of the national register will reveal whether a property is subject to a charge and enable the buyer to make an informed decision about the purchase.

As a forward thinking authority, digital transformation has been a key priority for Cheltenham Borough Council, as many customers enjoy the speed and ease of an improved online offer.

Cllr Martin Horwood, cabinet member for customer and regulatory services said: ‘’The advances in digital technology mean that customers can benefit from faster, more simplified services and this transition is another example of our flexible approach towards an improved customer experience. Buying a home can be a stressful time and we hope that the decision to launch a national digital register, will be of huge benefit to anyone wishing to make a purchase in Cheltenham, as well as our busy planning team.’’

The transformation supports wider government priorities to make property transactions quicker, simpler and cheaper. Anyone can access the register’s ‘search for local land charges’ service. Business customers can also access it through their portal account or Business Gateway.

Users of the national register can download a personal search free of charge or buy an official search for £15. This will allow unlimited repeat searches for six months. All information is delivered in a standard easy-to-read format, with geospatial maps.

When all local authorities in England and Wales transfer their local land charges service to the national register, it will contain more than 25 million charges. Data users will find it easier to search, merge and digest the information, while entrepreneurs and innovators will be able to develop new social and economic solutions that benefit the wider UK economy.

The move enables customers to benefit from a transparent user-friendly service. For more information visit GOV.UK.


For press enquiries, contact communications@cheltenham.gov.uk

Cheltenham Borough Council will continue to provide replies to CON29/CON29O enquiries. Enquiries of this type to the local authority relate to information held by them as part of its statutory functions. These enquiries are answered at the discretion of the local authority.

It is important to remember to only submit the required fee, as published on the council’s website when submitting a CON29/CON29O enquiry to us after 21 August 2022.

For more information visit GOV.UK