Latest service update

Ubico has reported that some garden waste and recycling collections for today (Friday 22 February) have been missed.

Areas affected are: New Barn Avenue, New Barn Close, Blacksmiths Lane, Leckhampton Road, Montpellier Parade, Pilford Avenue and Oxford Way.

Crews will return to collect from these areas on Monday 25 February. Please make sure that bins, bags, boxes and caddies are at the roadside by 7am.

Updated: 6.40pm, Friday 22 February.


If you would like to report a missed collection from an area not mentioned above, please use our report it form or telephone customer services on 01242 262626.

Please make sure your bins are at the kerbside by 7am on your collection day

All missed collections need to be reported within 48 hours.

Bin collection days

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Bank holiday collections

See changes to bin collections following bank holidays

Sorting your recycling

This is why it’s good to sort your recycling. Thanks to Gloucestershire Live for allowing us to share their video.

Our crews are out and about in the new bright green Romaquip recycling trucks.

These incredibly efficient vehicles enable us to take all the different materials away for recycling and separating your recyclable items means that they remain high quality.

This also ensures that the collection crews are able to minimise the amount of time they spend blocking roads.