Report a problem

Please contact Gloucestershire to report problems with pavements, footpaths, street light out, potholes road, works and maintenance.

highways@gloucestershire.gov.uk  or  www.gloucestershire.gov.uk/highways

Telephone: +44 08000 514 514

Gloucestershire Highways, Imperial Gate Business Park, Corinium Avenue, Barnwood, Gloucester, GL4 3BW

Cheltenham Borough Homes repairs 0800 408 0000

08000 514 514  Gloucestershire Highways for Highways, roads and traffic, street lighting, snow and ice, trees on highway 

07836 503 969  Environmental issues including, broken glass, CBC car parks, debris in parks and on footpaths, dangerous structures, environmental health, flooding, sandbags, stray dogs

Fixmystreet

Report, view, or discuss local problems, like graffiti, fly tipping, broken paving slabs or street lighting.

Complaints, comments and compliments

We are always interested to hear your views on any aspect of our service, or your experience of dealing with us visit our complaints, comments and compliments information.

Telephone: 01242 264200 or email: customerrelations@cheltenham.gov.uk

Contact us

Cheltenham Borough Council, Municipal Offices, Promenade, Cheltenham, Gloucestershire GL50 9S.

Telephone: 01242 262626  or fax: 01242 227131 or email: enquiries@cheltenham.gov.uk

• Abandoned cars - cars@cheltenham.gov.uk
• Benefit fraud - benefitfraud@cheltenham.gov.uk
• Benefits - benefits@cheltenham.gov.uk
• Building control - BuildingControl@cheltenham.gov.uk
• Housing -  housing@cheltborohomes.org
• Refuse and cleansing - cleansing@cheltenham.gov.uk
• Council tax - counciltax@cheltenham.gov.uk
• Flooding - flooding@cheltenham.gov.uk
• Homeless - homeless@cheltenham.gov.uk
• Parking - parking@cheltenham.gov.uk
• Pest control - pestcontrol@cheltenham.gov.uk
• Planning - planning@cheltenham.gov.uk
• Planning appeals - planningappeals@cheltenham.gov.uk
• Planning enforcement - planningenforcement@cheltenham.gov.uk
• Pollution - pollution@cheltenham.gov.uk
• Press - press@cheltenham.gov.uk