Cheltenham Borough Council
Cheltenham Borough Council

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find our main contact details and opening hours or find our location.

Report a problem

rubbish bags

Bins

Report a problem with your bin or a missed collection.

planning drawings with a pencil

Planning breach

Report a suspected breach of planning regulations.

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Benefit fraud

If you suspect someone of committing befefit fraud you can report it to us anonymously.

dog showing teeth

Dangerous dogs

Dangerous dogs should be reported to the police.

road markings

Roads and traffic

Report a problem with the roads, potholes, traffic signals or street lighting.

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Report other problems

Report any other kind of problem

General enquiries

If you have a problem we ask for you to report it to us.  By doing this we can put things right, for you and for everyone else who uses council services.

We also welcome any compliments or suggestions you might wish to send us.

abandoned vehicule

Road and pavement enquiries

Please contact Gloucestershire to report problems with pavements, footpaths, street light out, potholes road, works and maintenance.

highways@gloucestershire.gov.uk  or  www.gloucestershire.gov.uk/highways

Telephone: +44 08000 514 514

Gloucestershire Highways, Imperial Gate Business Park, Corinium Avenue, Barnwood, Gloucester, GL4 3BW

Emergency out of hours numbers

Cheltenham Borough Homes repairs 0800 408 0000

08000 514 514  Gloucestershire Highways for Highways, roads and traffic, street lighting, snow and ice, trees on highway 

07836 503 969  Environmental issues including, broken glass, CBC car parks, debris in parks and on footpaths, dangerous structures, environmental health, flooding, sandbags, stray dogs

Fixmystreet

Report, view, or discuss local problems, like graffiti, fly tipping, broken paving slabs or street lighting.

Complaints, comments and compliments

We are always interested to hear your views on any aspect of our service, or your experience of dealing with us visit our complaints, comments and compliments information.

Telephone: 01242 264200 or

Contact us

Cheltenham Borough Council, Municipal Offices, Promenade, Cheltenham, Gloucestershire GL50 9S.

Telephone: 01242 262626  or fax: 01242 227131 or email: enquiries@cheltenham.gov.uk