Data protection
To deliver our services, meet our legal obligations and protect public funds, we need to collect, store, use, share and dispose of personal information. This is known as data processing.
Anyone processing personal data must comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA18).
Further guidance about the data protection legislation is available from the Information Commissioner’s Office.
If you require access to your own personal data please visit our information request page.
Our policies
Our data protection policy leads and advises on data protection and the legal conditions that must be satisfied when we obtain, handle, process, transfer and store personal data.
Our data quality policy is in place to ensure our data is accurate, complete and up to date.
Privacy notices
Cheltenham Borough Council holds and uses a considerable amount of information, including personal data, so that we can provide services to you.
Please visit the service privacy notice section to read how we use your personal data.
Who we share your personal information with
To provide services and to meet our legal obligations as a local authority, we sometimes need to share your personal information with external organisations.
We'll only share your personal information where necessary, either to comply with the law or where permitted under data protection legislation.
Data protection officer
If you have any queries or concerns about how we are handling your information please contact the council’s data protection officer.