About this website
Website privacy
Cheltenham Borough Council keeps any personal information about you held confidentially in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR), whether it is held on computer or in secure manual filing systems. See more information on data protection.
The personal information we collect and how we use it
We will store your personal information only if you chose to provide us with it, for example by completing an online form on this website. In these circumstances, any personal information supplied will only be used to provide the requested information or service unless wider purposes are specified in the form on which the information is supplied, or at the point of collection on the website, in which case the information may be used for any of those wider purposes.
Privacy notice for this website
The privacy notice for this website relates only to our main corporate website provided by Jadu. It does not cover other platforms such as Public Access, the My Revenues and Benefits system and the pages on councillors and council meetings.
Online forms
If you complete one of our online forms, information on how your data is used will relate to the relevant service area. Most forms link through to the relevant privacy notice, but you can find privacy notices for all of our service areas on our website.
Users aged 16 and under
If you are aged 16 or under, please get your parent or guardian's permission before providing personal information to the council's website. Users without this consent are not allowed to provide us with personal information.
Statistical data
We may use aggregate information and statistics for the purposes of monitoring website usage to help us develop the website. These statistics will not include information that can be used to identify any individual.
Using cookies
A cookie is a small file that can be placed on your computer's hard disk through your web browser. For further information on the cookies we use on this site please see:
- our cookies web page
Website feeback
We're always working to improve our website and your feedback is important to us. If you notice anything that doesn't look right, or if you want to make a comment about this website, please email [email protected].