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Contact CBC housing services

Our contact centre is open 8am-5pm and our office hours are 9am-5pm.

You can contact us: 

Office location:

Head office 
Municipal Offices
Promenade
Cheltenham
GL50 9SA

Drop-in sessions

We hold regular drop-in sessions across the borough for our tenants, shared owners and leaseholders.

These sessions will provide more opportunities for you to talk to a member of the housing services team closer to where you live. Staff will be able to help with general enquiries about your tenancy, our services, or any other questions.

Timetable of drop-in sessions - click to expand

Drop-in sessions for CBC tenants
Day Location Time
Monday Employment and training room, Hesters Way Community Resource Centre, Cassin Drive, Cheltenham, GL51 7SU 10am - 2pm
Tuesday Housing support office, Barlow Road, Cheltenham, GL51 0BQ 10am - 12 noon
Tuesday Digi Den, Oakley Community Resource Centre, 113a Clyde Crescent, Cheltenham, Gl50 4BQ 2pm - 4pm
Wednesday Housing support office, Popes Close, Swindon Road, Cheltenham, GL50 4BQ 10am - 12 noon
Wednesday Housing support office, Wallace House, Windermere Road, Up Hatherley, Cheltenham, GL51 3PF 2pm - 4pm
Thursday Housing support office, Lynworth Court, Mendip Road, Lynworth, Cheltenham, GL52 5DZ 10am - 12 noon
Thursday Digi Den, Oakley Community Resource Centre, 113a Clyde Crescent, Cheltenham, Gl50 4BQ 2pm - 4pm
Friday Housing support office, Gilbert Ward Court, Croft Road, Charlton Kings, Cheltenham, Gloucestershire, GL53 8LA 10am - 12 noon
Friday St Paul's Community Hub, St Paul's Walk, Cheltenham, GL50 4HG 2pm - 4pm