Cheltenham Borough Council housing services

Important information: read about our new drop-in sessions and changes to office locations. We are sending this information in a letter to all tenants and leaseholders.

Your home

Important information about your tenancy

Find out how to get involved, access community hubs, and report ASB or estate maintenance issues

Support and advice to help you stay safe, manage your money, access work or training opportunities and get housing and homelessness advice

Keeping you safe in your home

Find out how you can swap and move home

Share your comments, compliments and complaints to help us continuously improve our services to you.

What you can expect from us, our performance and tenant satisfaction measures (TSMs)

Ways you can get in touch with us