Make an application

If you have a problem, please report it to us.  By doing this we can put things right, for you and for everyone else who uses council services.

We also welcome any compliments or suggestions you might wish to send us.

Frequently asked questions

It could be that your question has been answered already. Have you checked our list of frequently asked questions?

Search for a planning application

Use PublicAccess to view Cheltenham Borough Council's planning applications online

Make your planning application online

You can use the Planning Portal to submit an online planning application

Search for a licensing application

Use PublicAccess to view licensing applications that have been submitted to Cheltenham Borough Council

Apply for a licence

Register for council tax e-billing

Register to get your future council tax bills emailed to you (for existing direct debit customers)

Apply for a job with us

You can search our latest vacancies here and apply online

Contact us

Telephone: 01242 262626 or fax: 01242 227131 or email: