Document Downloads: Performance and improvement
The following documents are available for download. Documents in PDF format can be read using Adobe Reader.
More downloads in Performance and improvement
Available downloads
Local Code of Corporate Governance
Governance how we ensure we are doing the right things, in the right way, for the right people, in a timely, inclusive, open, honest and accountable manner.
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- Local Code of Corporate Governance
(PDF) - Size: 190.11 KB
- Estimated download time: (56k = 28 secs)
- Local Code of Corporate Governance
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- Organisational assessment 2009
(PDF) - Size: 140.6 KB
- Estimated download time: (56k = 21 secs)
- Organisational assessment 2009
Annual Governance Statements
Recent annual governance statements
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- Annual Governance Statement 2008/09
(PDF) - Size: 67.84 KB
- Estimated download time: (56k = 10 secs)
- Annual Governance Statement 2008/09
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- Annual Governance Statement 2007/08
(PDF) - Size: 41.03 KB
- Estimated download time: (56k = 7 secs)
- Annual Governance Statement 2007/08
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- Annual Governance Statement 2009/10
(PDF) - Size: 244.96 KB
- Estimated download time: (56k = 36 secs)
- Annual Governance Statement 2009/10
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- Annual Governance Statement 2010/11
(PDF) - Size: 69.32 KB
- Estimated download time: (56k = 11 secs)
- Annual Governance Statement 2010/11
Anti Fraud and Anti Corruption Policy
Anti Fraud and Anti Corruption Policy
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- Anti Fraud and Anti Corruption Policy
(PDF) - Size: 175.41 KB
- Estimated download time: (56k = 26 secs)
- Anti Fraud and Anti Corruption Policy
Business Plan 2007-10
The Business Plan outlines the planned activities, each year, to deliver our ambitions.
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- Our Plans 2007-08
(PDF) - Size: 732.11 KB
- Estimated download time: (56k = 1 mins 48 secs)
- Our Plans 2007-08
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- Our Plans 2009-10
(PDF) - Size: 5.88 MB
- Estimated download time: (56k = 14 mins 41 secs)
- Our Plans 2009-10
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- Our Plans 2008-09
(PDF) - Size: 1.04 MB
- Estimated download time: (56k = 2 mins 36 secs)
- Our Plans 2008-09
2010-2015 Corporate Strategy
The corporate strategy presents our planned activies in alignment with community needs as outlined in the Sustainable Community Strategy.
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- 2010-2015 Corporate Strategy
(PDF) - Size: 4.03 MB
- Estimated download time: (56k = 10 mins 3 secs)
- 2010-2015 Corporate Strategy
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- Summary of consultation with members
(PDF) - Size: 64.59 KB
- Estimated download time: (56k = 10 secs)
- Summary of consultation with members
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- Draft Corporate Strategy
(PDF) - Size: 461.13 KB
- Estimated download time: (56k = 1 mins 8 secs)
- Draft Corporate Strategy
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- Draft needs analysis
(PDF) - Size: 181.48 KB
- Estimated download time: (56k = 27 secs)
- Draft needs analysis
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- Objectives and outcomes
(PDF) - Size: 63.88 KB
- Estimated download time: (56k = 10 secs)
- Objectives and outcomes
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- Consultation form
(DOC) - Size: 139.5 KB
- Estimated download time: (56k = 21 secs)
- Consultation form
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- 2011-12 action plan
(PDF) - Size: 1.03 MB
- Estimated download time: (56k = 2 mins 35 secs)
- 2011-12 action plan
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- 2012-13 action plan
(PDF) - Size: 676.41 KB
- Estimated download time: (56k = 1 mins 39 secs)
- 2012-13 action plan
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- 2013-14 action plan
(PDF) - Size: 629.64 KB
- Estimated download time: (56k = 1 mins 33 secs)
- 2013-14 action plan
Risk management policy
Detailing CBC's approach to risk and the processes we use.
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- Risk management policy
(PDF) - Size: 512.82 KB
- Estimated download time: (56k = 1 mins 17 secs)
- Risk management policy
Data quality policy
CBC's data quality policy outlines our committment to DQ, characteristics, responsibiities and monitoring.
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- Data quality policy
(DOC) - Size: 124.5 KB
- Estimated download time: (56k = 19 secs)
- Data quality policy
Performance Indicators
A list of National Indicators that CBC have a responsibility to.
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- Performance Indicators
(XLS) - Size: 42 KB
- Estimated download time: (56k = 7 secs)
- Performance Indicators
Place survey final report - 2008/09
Final report containing figures and conclusions about customer perception of their area.
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- Place survey final report - 2008/09
(PDF) - Size: 1.42 MB
- Estimated download time: (56k = 3 mins 33 secs)
- Place survey final report - 2008/09
2010-11 budget book by outcome
2010-11 budget book by outcome
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- 2010-11 budget book by outcome
(XLS) - Size: 106 KB
- Estimated download time: (56k = 16 secs)
- 2010-11 budget book by outcome
linkages between corporate strategy and previous business plans
linkages between corporate strategy and previous business plans
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- linkages between corporate strategy and previous business plans
(PDF) - Size: 42.3 KB
- Estimated download time: (56k = 7 secs)
- linkages between corporate strategy and previous business plans
Code of Corporate governance 2010
Code of Corporate Governance
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- Code of Corporate governance 2010
(PHP) - Size: 0 B
- Estimated download time: (56k = 0 secs)
- Code of Corporate governance 2010
Whistle blowing policy
Policy
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- Whistle blowing policy
(PDF) - Size: 37.96 KB
- Estimated download time: (56k = 6 secs)
- Whistle blowing policy
Proceeds of crime and money laundering policy
Council and officer responsibilities
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- Proceeds of crime and money laundering
(PDF) - Size: 131.42 KB
- Estimated download time: (56k = 20 secs)
- Proceeds of crime and money laundering
Annual performance reports
Cheltenham Borough Council's annual reports summarise how well we have delivered our services and commitments over the previous year
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- annual performance report 2011-12
(PDF) - Size: 291.02 KB
- Estimated download time: (56k = 43 secs)
- annual performance report 2011-12
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- Annual performance report 2010-11
(PDF) - Size: 238.16 KB
- Estimated download time: (56k = 35 secs)
- Annual performance report 2010-11
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- Annual performance report 2009-10
(PDF) - Size: 678.18 KB
- Estimated download time: (56k = 1 mins 41 secs)
- Annual performance report 2009-10
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- Annual Performance report 2008-09
(PDF) - Size: 429.47 KB
- Estimated download time: (56k = 1 mins 3 secs)
- Annual Performance report 2008-09
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- Annual Performance report 2007-08
(PDF) - Size: 223.16 KB
- Estimated download time: (56k = 33 secs)
- Annual Performance report 2007-08
Organisational Assessment
Organisational Assessment 2009
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- Organisational Assessment
(PDF) - Size: 140.6 KB
- Estimated download time: (56k = 21 secs)
- Organisational Assessment
Regulation of Investigatory Powers Act (RIPA) procedural guidance
This document provides guidance on the regulation of any covert surveillance that is carried out by council officers
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- RIPA procedural guidance
(PDF) - Size: 852.39 KB
- Estimated download time: (56k = 2 mins 5 secs)
- RIPA procedural guidance
Performance report
Quarterly reports on the council's performance
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- Quarter 2 2012-13 performance report
(PDF) - Size: 532.24 KB
- Estimated download time: (56k = 1 mins 18 secs)
- Quarter 2 2012-13 performance report
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- Quarter 1 2012-13 performance report
(PDF) - Size: 815.99 KB
- Estimated download time: (56k = 2 mins 0 secs)
- Quarter 1 2012-13 performance report
Audit Documents
Audit partnership documents
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- Audit partnership documents
(PDF) - Size: 313.06 KB
- Estimated download time: (56k = 46 secs)
- Audit partnership documents
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- Audit terms of reference
(PDF) - Size: 16.92 KB
- Estimated download time: (56k = 3 secs)
- Audit terms of reference
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- Audit partnership structure chart
(PDF) - Size: 38.32 KB
- Estimated download time: (56k = 6 secs)
- Audit partnership structure chart