Cheltenham Borough Council
Cheltenham Borough Council

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Document Downloads: Performance and improvement

The following documents are available for download. Documents in PDF format can be read using Adobe Reader.

Available downloads

Local code of corporate governance

Governance how we ensure we are doing the right things, in the right way, for the right people, in a timely, inclusive, open, honest and accountable manner.

Annual governance statements

Recent annual governance statements

Counter Fraud and Corruption Policy

Counter Fraud and Corruption Policy

Our Corporate Strategy

The corporate strategy presents our planned activies in alignment with community needs

Risk management policy

Detailing Cheltenham Borough Council's approach to risk and the processes we use.

Data quality policy

CBC's data quality policy outlines our committment to DQ, characteristics, responsibiities and monitoring.

Performance Indicators

A list of National Indicators that CBC have a responsibility to.

Place survey final report - 2008/09

Final report containing figures and conclusions about customer perception of their area.

2010-11 budget book by outcome

2010-11 budget book by outcome

linkages between corporate strategy and previous business plans

linkages between corporate strategy and previous business plans

Whistle blowing policy


Proceeds of crime and money laundering policy

Council and officer responsibilities

Annual performance reports

Cheltenham Borough Council's annual reports summarise how well we have delivered our services and commitments over the previous year

Organisational Assessment

Organisational Assessment 2009

Regulation of Investigatory Powers Act (RIPA) procedural guidance

This document provides guidance on the regulation of any covert surveillance that is carried out by council officers

Performance reports

Quarterly reports on the council's performance

Audit documents

Audit partnership documents