This web page will contain latest news and updates for residents regarding the coronavirus. We are working with partners across the county through the local resilience forum to safeguard the health of residents.
If you or anyone else that you know needs support, please register for help on Gloucestershire's Community Help Hub, or call 01452 583519.
The government has published its latest guidance for the next phase of in our fight against coronavirus.
We can all help control the virus if we all stay alert. This means you must:
- stay at home as much as possible
- work from home if you can
- limit contact with other people
- keep your distance if you go out (2 metres apart where possible)
- wash your hands regularly
- Do not leave home if you or anyone in your household has symptoms.
Council service updates
Municipal Offices closure
The Municipal Offices is now closed to visitors until further notice. Enquiries, including housing benefit, homelessness and licensing, are being dealt with online or over the telephone.
Waste disposal and service status
The household recycling centre at Swindon Road is now open, please see our advice page below.
Bulky waste collections are suspended.
We have set up a page with advice and guidance about the disposal of waste and the waste services during the current coronavirus situation. Please check the page for updates.
Council tax and benefits
Our Covid-19 information page will be kept updated with information and advice for our council tax payers.
We also have pages of frequently asked questions for our council tax and benefits customers:
To make sure that we can keep offering cremations as safely as possible during this time we have made some changes to our services.
Using Cheltenham’s parks during COVID-19 lockdown
Our green spaces remain open for you to use. Please check our parks and gardens page for more information and to see which facilities are open.
The planning team are still offering services online and over the phone.
A new and temporary decision making process is now in place to make decisions on applications.
Public health measures
Guidance and information for employers and employees during coronavirus from our environmental health and public protection team.
Latest official advice and information
Information for the public on the outbreak of coronavirus, including the current situation in the UK and information about the virus and its symptoms
Information from the World Health Organisation answering common questions about the virus
Information in other languages
Cheltenham Festival statement
The decision as to whether the Cheltenham Races took place was not one that fell within the remit of Cheltenham Borough Council. Any decision to postpone or cancel the races had to be made by the racecourse under instruction and/or guidance from central government.