Council service updates
For the latest updates about our services, please check our latest news, Facebook or Twitter accounts.
Municipal Offices closure
The Municipal Offices is now closed to visitors until further notice. Enquiries, including housing benefit, homelessness and licensing, are being dealt with online or over the telephone.
Find out more
Waste disposal and service status
The household recycling centre at Swindon Road is now open, please see our advice page below.
Bulky waste collection service resumes on Tuesday 9 June.
We have set up a page with advice and guidance about the disposal of waste and the waste services during the current coronavirus situation. Please check the page for updates.
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Council tax and benefits
Our Covid-19 information page will be kept updated with information and advice for our council tax payers.
We also have pages of frequently asked questions for our council tax and benefits customers:
Crematorium services
To make sure that we can keep offering cremations as safely as possible during this time we have made some changes to our services.
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Using Cheltenham’s parks during COVID-19 lockdown
Our green spaces remain open for you to use. Please check our parks and gardens page for more information and to see which facilities are open.
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Planning services
The planning team are still offering services online and over the phone.
A new and temporary decision making process is now in place to make decisions on applications.
Find out more
Public health measures
Guidance and information for employers and employees during coronavirus from our environmental health and public protection team.
