This web page will contain latest news and updates for residents regarding the coronavirus. We are working with partners across the county through the local resilience forum to safeguard the health of residents.

If you or anyone else that you know needs support, please register for help on Gloucestershire's Community Help Hub, or call 01452 583519.

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Coronavirus recovery

Current measures and future plans to aid Cheltenham in recovery.

Council service updates

For the latest updates about our services, please check our latest news, Facebook or Twitter accounts.

Municipal Offices closure

The Municipal Offices is now closed to visitors until further notice. Enquiries, including housing benefit, homelessness and licensing, are being dealt with online or over the telephone.

Find out more

Waste disposal and service status

The household recycling centre at Swindon Road is now open, please see our advice page below.

Bulky waste collection service resumes on Tuesday 9 June.

We have set up a page with advice and guidance about the disposal of waste and the waste services during the current coronavirus situation. Please check the page for updates.

Find out more

Council tax and benefits

Our Covid-19 information page will be kept updated with information and advice for our council tax payers.

We also have pages of frequently asked questions for our council tax and benefits customers:


Crematorium services

To make sure that we can keep offering cremations as safely as possible during this time we have made some changes to our services.

Find out more


Using Cheltenham’s parks during COVID-19 lockdown

Our green spaces remain open for you to use. Please check our parks and gardens page for more information and to see which facilities are open.

Find out more

Planning services

The planning team are still offering services online and over the phone.

A new and temporary decision making process is now in place to make decisions on applications.

Find out more

Public health measures

Guidance and information for employers and employees during coronavirus from our environmental health and public protection team.


Other advice and information

World Health Organization logo, white text and image of snake wrapped around a staff a staff over the top of a map of the world and surrounded by olive branches all on a blue background

Answers to common questions about Coronavirus

Information from the World Health Organisation answering common questions about the virus

European centre for disease prevention and control logo, green and blue text and image of the world on white

Information about Covid-19 in other countries

The European Centre for Disease Prevention and Control signposts information in different European countries

Information in other languages

From the World Health Organization

Other ministries of health guidelines

Visit the New Zealand Ministry of Health website for information in:

  • Farsi
  • Thai
  • Italian
  • Japanese
  • Korean
  • New Zealand sign language

Cheltenham Festival statement

The decision as to whether the Cheltenham Races took place was not one that fell within the remit of Cheltenham Borough Council. Any decision to postpone or cancel the races had to be made by the racecourse under instruction and/or guidance from central government.