Pay online using our Civica payment system
Use the Civica online payment system to pay any of the services listed below:
- Business rates
- Council tax
- Fit to Rent certificate
- Garden waste - new subcribers (for new subscriptions please first complete our online sign up form)
- Garden waste renewals
- Housing benefit overpayment
- House in multiple occupation (HMO) licence
- Housing insurance
- Housing rent
- Invoices (to pay for an allotment please select Invoices Starting 1)
- Local land charges
- Stray dogs
- Tattoo, acupuncture, electrolysis, semi-permanent makeup and ear piercing registrations
- Tattoo hygiene rating scheme
Which cards can I use?
We accept most credit and debit cards with the exception of American Express. Please note that a transaction charge of 1.35% of the amount being paid will be added to credit card transactions.
Processing your payments
How will I know if my payment has been successful?
When you have finished entering your card details, and confirm you want to continue with the payment, there will be a short delay while your card details are validated. If your payment is successful, a receipt will be displayed which contains a transaction reference number. Please make a note of this number in case you need to contact us about your payment.
Is it safe?
YES. Your transaction will take place within a secure payment system which means the transaction is encrypted between your machine and the authority's server.
This uses Secure Socket Layer (SSL) technology, a standard supported by major internet browsers. All of your personal and card details are protected using 128 bit encryption when transmitted over the internet. In order for a transaction to take place securely your browser must support 128 bit encryption.
Other services you can pay for online
Pay for your parking
Please call us on 01242 262626 if you have a query or experience any problems. Lines are open Monday to Friday 9am to 5pm (Wednesday 9.30am - 5pm). Our fax number is fax: 01242 227131.
Automated payment system telephone 0300 456 2774 (24 hour service).