How to make a claim

Please check first whether you need to claim Universal Credit rather than Housing Benefit.

If you are eligible to claim housing benefit then you will need to complete an on-line claim form.

If you have moved address within Cheltenham and are still eligible to claim housing benefit then please complete the change of address form.

If you are claiming or will be claiming Universal Credit you will need to claim separately for council tax support.

Need help completing the claim form?

If you still need help or have any other questions, please phone the housing benefit and council tax support helpline number on 01242 264341. If you are housebound we may be able to arrange a home visit.