Discretionary housing payment

Discretionary housing payments are additional payments towards your rent for when you need short term help.

Each April the government gives us a certain amount of money towards this fund and we can also make a contribution, up to a maximum level set by the government. The fund is cash limited and has to last the full year.

To get any help you must be getting at least 50p per week housing benefit, or if you are claiming Universal Credit, then you must be getting the housing element in your Universal Credit calculation.

Discretionary housing payments can't be paid for ineligible services included in your rent such as meals, water, gas, electric and so on. It also does not include shortfalls in benefit due to sanctions or recovery of overpayments.

Make a claim

To make a claim for discretionary housing payments you will need to complete a claim form which should be returned with any relevant supporting evidence such as proof of any health or disabilities, debts outstanding, what you are doing to reduce the shortfall and so on.

Once we have all the information necessary, we will contact you in writing with our decision. If you have been awarded a payment, the letter will tell you how much and for how long.

If you disagree with the decision, then you can ask for a different person to look at your application.