Lifeline alarm service

Elderly woman wearing lifeline alarm

Lifeline offers independence and peace of mind 24 hours a day. The lifeline alarm service is a way of getting help via your telephone, quickly and efficiently. It consists of a special unit which is connected to your ordinary telephone line and a small pendant which can be worn around the neck or on the wrist. Have a look at our information leaflet.

The charge for the service is approximately 48p per day + VAT if applicable which is paid monthly in advance, there is also an installation charge of £10.

The cost includes:

  • hire of lifeline unit and pendant
  • maintenance and repair of the unit and pendant
  • 24 hour 7 day a week monitoring service from the control centre
  • If two pendants are reqired within the same household, there is no additional charge for a second pendant.

Apply online

Use our online form to apply for the service.

Alternatively you can download a form to print and complete by hand or contact us for a paper version.  A copy of the Terms and Conditions of the lifeline alarm service can be found here.

Lifetime Homes are delighted to announce that we can now supply and fit keysafes. There are two types of keysafe available; download the information sheet to find out more.

Healthwatch Gloucestershire acts as a single point of access for health and social care information, with three primary functions: gathering views and experiences of health and social care locally; providing local information and advice to help make informed choices; and to provide access to the Independent Health Complaints Advocacy Service, SEAP, who can help make a complaint about NHS services.  For further information, have a look at their website.