Lifeline personal alarm service

Elderly woman wearing lifeline alarm

Lifeline offers independence and peace of mind 24 hours a day. The lifeline alarm service is a way of getting help via your telephone, quickly and efficiently. It consists of a special unit which is connected to your ordinary telephone line and a small pendant which can be worn around the neck or on the wrist. Have a look at our information leaflet for more details.

The charge for the service is approximately 48p per day + VAT if applicable which is paid monthly in advance. There is also an installation charge of £12.

The cost includes:

  • hire of lifeline unit and pendant
  • maintenance and repair of the unit and pendant
  • 24 hour 7 day a week monitoring service from the control centre
  • If two pendants are reqired within the same household, there is no additional charge for a second pendant

How to apply

Use our online introductory form to request a home visit. You can also download a form to print and complete by hand or contact us using the details below for a paper version. Please read the terms and conditions of the of the lifeline alarm service.

Key safes

We can now supply and fit key safes. There are two types of keysafe available, download the information sheet to find out more.

Healthwatch Gloucestershire

Healthwatch Gloucestershire acts as a single point of access for health and social care information, with three primary functions

  • gathering views and experiences of health and social care locally
  • providing local information and advice to help make informed choices
  • providing access to the Independent Health Complaints Advocacy Service, SEAP, who can help make a complaint about NHS services