Reporting anti-social behaviour

What is anti-social behaviour?

There is no simple definition for anti-social behaviour. Anti-social behaviour is persistently acting in a manner that causes or is likely to cause alarm or distress to other people. The Crime and Disorder Act (1998) widely used definition of anti-social behaviour is as follows;

'Anti-social behaviour can be widely defined as behaviour that caused or was likely to cause harassment, alarm or distress to one or more persons not of the same household as (the defendant).’

The definition is broad and allows for a range of activities to be included within it. This is appropriate given that, as noted above, people’s understanding of anti-social behaviour is based on individual perception and can encompass a range of behaviours. It recognises the need for local definitions to reflect local problems.

Reporting anti-social behaviour

You can use the online form to report the following forms of anti-social behaviour:

  • Community safety and anti-social behaviour – covers the reporting of general anti-social behaviour such as problems in communal green spaces or residential areas, or for problems that have an effect on a wider collection of the public.
  • Domestic anti-social behaviour – for reports of anti-social behaviour of a more targeted nature as opposed to one affecting the wider community. (Complaints relating to housing association tenants should be reported directly to the housing association using the contact details below.)
  • Begging – for reports of individuals or groups engaged in begging activities in and around the town centre.
  • Public drinking – for reports of groups or individuals engaged in public drinking in and around the town centre.

Rough sleeper reports should be made to StreetLink in the first instance using their online form. Referrals will be made back to the local authority by the outreach team where appropriate.

Complaints of criminal damage relating to ASB or incidents where threats of violence are made should be reported directly to the police.

For problems relating to discarded drug paraphernalia or human waste, you should contact the customer services team on 01242 262626 who will advise on the removal of such waste.


Solace is a partnership between the council, Gloucester City Council (GCC) and Gloucestershire Constabulary, who are working together with communities to prevent, investigate and tackle anti-social behaviour (ASB). The aim is to reduce repeat incidents and victims of ASB by providing a consistent partnership approach between the Constabulary, the council and GCC to tackling anti-social behaviour.

Housing association contact details to report ASB

Other useful contacts