Published on 1st April 2013

Cbh logo sml

There will be celebrations at Cheltenham Borough Homes (CBH) this week as they mark the company’s tenth birthday and a decade of delivering top quality housing and support services.

Set up to manage Cheltenham Borough Council’s social housing, CBH opened its doors for business on 1 April 2003.

Over the past ten years CBH has evolved from managing properties and delivering decent homes to offering wider community and support services. Examples of some of the company’s highlights include:

  • £63 million ‘Decent Homes’ programme to improve housing stock completed two years ahead time and within budget
  • Tenant Scrutiny Improvement Group (TSIP) set up to help tenants scrutinise and improve the way their housing service is run
  • Dedicated estate cleaning service set-up
  • CBH building their first new top quality homes at Brighton Road
  • Completed St Paul ’s regeneration Phase 1 making improvements to 93 existing homes and building 48 new affordable homes, 30 for social rent, 18 sold under shared ownership
  • Support services expanded to include benefit and money advice and employment initiatives

Paul Stephenson, Chief Executive at CBH said: “We’re delighted to be celebrating our tenth Birthday. Over the past ten years CBH has grown to deliver more than just a decent home but also communities that people want to live in now and in the future.

“Working closely with the support of Cheltenham Borough Council has enabled us to deliver services that benefit not just our tenants and leaseholders but also the wider community.

“I want to take this opportunity to thank our dedicated staff and board members, past and present, whose commitment, skill and drive to go the extra mile has made a positive difference to people in the neighbourhoods we manage. I also want to thank our tenants and leaseholders who have actively influenced and shaped our services through their continued involvement.”

The biggest landlord in Cheltenham, managing over 5,000 council owned homes, CBH has worked side-by-side with Cheltenham Borough Council over the past ten years.

Andrew North, Chief Executive at Cheltenham Borough Council said: "CBH has been phenomenally successful over its 10 years of operation in supporting council tenants and improving the homes and the communities in which they live. We are indeed fortunate to have such an energetic and innovative partner as we continue to address the remaining challenges".

Commenting on CBH’s milestone year Stuart Hutton, Chair of CBH Board, said: “I’ve been involved with CBH since 2006 and in that time I am proud to say that I have seen the company go from strength to strength, regenerating existing communities and building new ones. Creating places where people actively choose to live and improving people’s life chances has had a really positive impact across Cheltenham. We look forward to another decade and beyond of delivering top quality services.”


  • CBH is one of the top rated ALMOs (Arms Length Management Organisations) in the country. ALMOs are not for profit companies that run social housing services for their local council
  • Currently CBH manage and maintain around 5,000 tenant and leasehold properties with high satisfaction and performance levels, when compared nationally with other housing providers
  • CBH put their customers at the heart of what they do; working with them to shape services and ensure the company focuses on local need
  • CBH deliver more than high quality core landlord services: they have an ongoing programme building new homes and regenerating communities; they support people to find work and employment; work to improve financial inclusion and develop stock to make it more energy efficient

For further information visit:

Press contact: Catherine Best e: [email protected] t: 01242 775317