Council tax scam - be aware and please don't share your details
Published on 28th February 2019
We never ask people for their payment card details over the phone.
The borough council is aware that some customers have been receiving phone calls advising them that their council tax account is in credit. They are then asked for their payment card details with the promise of a refund.
Customers are urged to be vigilent and never give their bank card details to anyone over the phone. Please also remind any elderly relatives or neighbours to be cautious.
Frauds and scams can be reported to Action Fraud on 0300 123 2040 but if anyone has given their bank card detail they should contact their bank and the police immediately.