Cheltenham’s cemetery and crematorium service shortlisted for top public sector award

Published on 26th July 2019

logo for award nomination 2019

Cheltenham’s new cemetery and crematorium service has been nationally recognised as a finalist in ‘best service team of the year’ for the APSE (Association of Public Service Excellence) awards.

A new £8.5m contemporary facility opened in March 2019 and is sensitively situated against the backdrop of the glorious Cotswolds. It is the result of a challenging and inspiring journey for the council’s bereavement services and project management teams, who worked hard to deliver it on time and on budget.
The new modern facility offers a warm and reassuring atmosphere with its design and seating arrangements, and includes top of the range audio-visual technology to help give an improved experience for friends and relatives of the deceased.

Cllr Chris Coleman, cabinet member for clean and green, says: “We are absolutely delighted with this APSE award nomination.

“It is thanks to the belief, drive, hard work and competence of all involved that Cheltenham now has a service that is a shining beacon in the world of bereavement services.

“We can now offer residents and those from surrounding areas a first class provision that is one of the best, if not the best in its class, in the country.”

Throughout the project, care was taken to use local tradespeople, suppliers and materials; visits were made to local primary schools to discuss the project and local students from Gloucester College were invited to have work experience.
As a legacy project, the children’s burial area was given a private and peaceful space, with room for families to sit and reflect.

The annual APSE awards are widely recognised in local authorities for promoting excellence in frontline service provision.

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Notes: APSE is a not-for-profit organisation that works with local authorities and specialises in promoting excellence in frontline service provision.