Published on 2nd April 2020

Pound coins stacked on top of notes

The council welcomes the latest financial measures from government to help local businesses. £24.5 million has been received from Government and grants have already started to be paid out.

Payments will continue to be made daily. 

The council is one of the first local authorities in the country to get grants paid to businesses and to date, over £4 million has been paid to 250 businesses; the latest grants will hit bank accounts by Monday.

Cllr Rowena Hay, cabinet member for finance, says: “We’re working as quickly as we can to pay the grants to eligible businesses however we do have to make checks to ensure payments are being made to the correct businesses.

“Payments are being made via BACS and we are aiming for the money to be in business bank accounts within five working days of receiving the completed form. In some cases we may need to contact businesses to clarify details but we will do this as quickly as possible.”

During the past fortnight, 280 businesses in the retail, hospitality and leisure sector have received revised bills from the council which now gives 100% retail discount. A further 500 businesses have been identified as potentially eligible for expanded retail discount subject to state aid limits being removed. Once confirmation has been received from the Government revised bills awarding the discount can be issued immediately.

Kevan Blackadder director of Cheltenham Business Improvement District said: ‘’We welcome the council’s rapid action to help the business community and we have been able to support them by contacting our businesses through the out-of-hours information they have shared with us in the past.’’

Paul Jones, executive director finance and assets, continued: “We value the importance of our businesses in Cheltenham and I am proud that our staff, with support from our partners at Cheltenham BID, have made significant strides in identifying those businesses who qualify for both cash grants and reliefs.

“It is satisfying that we are one of the first local authorities in the country to get cash ‘out of the door’ to support our valued business community in their time of need.’’

Businesses are urged to check if they are eligible by visiting and through the coronavirus update section on the website visit the business advice and support pages.

For media enquiries contact or call 01242 264154.


EU State aid rules limit the amount of support that can be given to businesses. These rules still apply while we are in the transition period. The Government is applying to have the limit removed so that all businesses in the sector regardless of the size of their business rate bill can receive the discount.