Published on 2nd December 2020

One of our community protection officers standing outside a shop, wearing a mask and green high viz bib, writing in a small notebook

Residents and businesses in Cheltenham are reminded to follow the Government guidelines and the ‘hands, face, space’ message, especially as we move out of lockdown.

Neighbourhood and Covid compliance officers from Cheltenham Borough Council are working with the Gloucester City Safe Community Protection Officers (CPO’s) to engage more with residents and businesses to help keep everyone safe.

However, if necessary, enforcement action will be taken by the police and the council’s environmental health officers. 

Cllr Andrew McKinlay, cabinet member for development and safety, says: “Our priority is to continue to support residents and businesses during Covid 19 restrictions.

‘’Officers, I’m sure, will be a reassuring presence in keeping Cheltenham safe and secure offering clear guidance and information.

‘’We look to everyone to play their part, be mindful of others and follow the guidelines that are in place to protect us, at all times. Working together we can ensure Cheltenham’s economic and community recovery.’’

Sarah Clark, public protection and environmental health team leader, said: “A huge thank you to every business and individual in Cheltenham who continues to follow covid safety rules and guidance. There is a really good rate of compliance with covid-secure legislation in the town’s businesses, however we will take action to advise on and address any uncontrolled risks.

“We have already acted to stop 11 businesses from contravening public health legislation, and served two Health and Safety At Work Improvement Notices to encourage businesses to produce a covid-secure risk assessment to protect their employees and customers.”

If your business needs advice or you have a Covid safety business concern please contact [email protected]

If you are concerned about Covid safety or an individual’s safety or welfare and it is a non-emergency please contact Gloucestershire Constabulary, through their online form.

For more information about the rules in tier 2, including visiting shops, restaurants and pubs, visit

For media enquiries, contact: communications, telephone 01242 264154, email [email protected].