Report a problem with your bin or a missed collection. All missed collections need to be reported within 48 hours
If you suspect someone of committing benefit fraud you can report it to us anonymously.
Gloucestershire County Council are responsible for roads, potholes, traffic signals and street lighting.
If you have a problem we ask for you to report it to us. By doing this we can put things right, for you and for everyone else who uses council services.
We also welcome any compliments or suggestions you might wish to send us.
Road and pavement enquiries
Complaints, comments and compliments
Emergency out of hours numbers
Cheltenham Borough Homes repairs 0800 408 0000
08000 514 514 Amey for roads and traffic, street lighting, snow and ice, trees on highway.
Abandoned cars - firstname.lastname@example.org
Benefit fraud - email@example.com
Benefits - firstname.lastname@example.org
Building control - BuildingControl@cheltenham.gov.uk
Council tax - email@example.com
Flooding - firstname.lastname@example.org
Housing - email@example.com
Refuse and cleansing - firstname.lastname@example.org
Homeless - email@example.com
Parking - firstname.lastname@example.org
Pest control - email@example.com
Planning - firstname.lastname@example.org
Planning appeals - email@example.com
Planning enforcement - firstname.lastname@example.org
Pollution - email@example.com
Press - firstname.lastname@example.org