Council tax payment

Council tax is normally payable in ten monthly instalments starting in April each year - the monthly instalment amounts are shown on your bill.

If you are experiencing difficulty in paying, it is important that you contact us quickly so we can help you.

Pay by direct debit

If you set up a Direct Debit to pay your council tax, you won't have to renew it or contact us every April. It'll run on automatically.

Advantages of a Direct Debit include:

  • easy and convenient
  • safe and secure
  • payments are made automatically
  • choose a payment date 1st, 15th or 28th of the month

The quickest and easiest way to set up and manage your Direct Debit is to register with our online service. My Revenues and Benefits allows you to manage your council tax, business rates, housing benefit and council tax support accounts all in one place.

My Revenues and Benefits - Find out more and register

Alternatively, use our online form:

Set up your Direct Debit online

Pay online

Use your debit or credit card to pay online. You will need to have your council tax account number to hand, which is shown on your bill or payment card.

Pay by telephone

Call 0300 456 2774 at any time to pay by debit or credit card on our automated telephone payment service.

Please have your council tax account reference to hand, which is shown on your bill or payment card.

Pay in person at the post office

We are no longer accepting payments at our offices, however if you need to pay by cash you will need to contact the council tax team to set up Post Office payments.

Contact details are on the council tax homepage. Please read our FAQs for more information about the changes we're making to the way you can pay.

Pay using online banking

If you wish to pay via online banking, you will need the following information about the council's bank account:

  • destination sort code: 30-00-00
  • destination account number: 00342572
  • destination account: Cheltenham Borough Council - Head Office Collection Account - Lloyds TSB Bank plc

Please ensure your seven digit account reference is quoted as a reference with your payments.
 

Pay at the bank

Making payment at a branch of your own bank, or at any Lloyds TSB Bank, is free. Please note that if you pay at a bank, it may take several days for the payment to reach us.