Paying your business rates

municipal offices

Business rates are payable in 10 monthly instalments, normally from April to January each year. However, the government has announced that it will allow businesses to ask for their bills to be spread over 12 months to help with cash flow. If you wish to take up this offer for 12 instalments, contact the business rates helpline on 01242 264255 as soon as you receive your bill. 

Pay by direct debit

The cheapest and most efficient way to pay is by direct debit. Please contact us on 01242 264255 to provide your bank details.  If you choose not to pay by direct debit, payment must be made on, or by, the 1st of each month.

If you miss one or more of your monthly instalments you may lose the right to pay monthly and legal action could be taken against you for the amount you owe for the whole year. 

If you are having difficulty paying your business rates it is important that you contact us as quickly as possible so we can try to help.

Other ways to pay

  • pay online
  • pay by telephone on 08453 722530 using your credit or debit card
  • pay by post to Cash Hall, PO Box 10, Cheltenham Borough Council, Promenade, Cheltenham, GL50 1PW. Cheque or postal order to be made payable to Cheltenham Borough Council
  • pay in person by visiting our cash hall in the Municipal Offices to pay by cash, cheque or by card