Paying your business rates

municipal offices

Business rates are payable in 10 monthly instalments, normally from April to January each year. However, the government has announced that it will allow businesses to ask for their bills to be spread over 12 months to help with cash flow. If you wish to take up this offer for 12 instalments, contact the business rates helpline on 01242 264255 as soon as you receive your bill. 

Pay by direct debit

The cheapest and most efficient way to pay is by direct debit. Please contact us on 01242 264255 to provide your bank details.  If you choose not to pay by direct debit, payment must be made on, or by, the 1st of each month.

If you miss one or more of your monthly instalments you may lose the right to pay monthly and legal action could be taken against you for the amount you owe for the whole year. 

If you are having difficulty paying your business rates it is important that you contact us as quickly as possible so we can try to help.

Register for our new online service My Revenues and Benefits

What you can do using My Revenues and Benefits

  • See full details of your account
  • How your charges are worked out
  • Check your discounts and allowances
  • See when your payments are due
  • View bills and letters we send to you (paperless e-billing)
  • Request a copy  bill
  • Set up a Direct Debit or make a payment

Using My Revenues and Benefits will save you time, effort and money. There's no need for you to ring us or write to us. You can view and manage your account online at a time that suits you.

Other ways to pay

  • pay online
  • pay by telephone on 0300 4562 774 using your credit or debit card