Business support, advice and information

The council provides a range of business support for services across the council and there are a variety of local and national business support organisations who deliver services to businesses.

Local business support

The Growth Hub

The council is supporting the Gloucestershire Better Business for All (BBfA) partnership with the Growth Hub here in Gloucestershire. This is a local partnership to save you time and money, making your business more efficient and ultimately more profitable. The Gloucestershire BBfA partnership currently involves licensing, environmental protection, food safety along with health and safety and has been designed to provide support, advice and guidance to all businesses, and help economic growth in the county.

Free business support clinics

The council has partnered with Gloucestershire Enterprise to offer free business support clinics at the Municipal Offices in Cheltenham. To book your one-to-one session, or for further information, please call 0845 838 9963. Alternatively, for a charge of £40, a visit can be made to your business premises.

Cheltenham Enterprise Club

Anyone thinking of starting a business can attend Cheltenham Enterprise Club, a free one day course to explore ideas, start planning and understanding the skills needed and the regulatory requirements involved. It can also help you work through your idea and provide information about the risks and rewards of running your own business.

For further information, a list of dates and to book, visit the Gloucestershire Enterprise website or phone 0845 838 9963

Cheltenham Chamber of Commerce

Members have access to news and information briefings and networking events, for a full list of benefits visit Cheltenham Chamber of Commerce website.

Gloucestershire Federation of Small Businesses

Promotes and protects the interests of the self employed and owners of small firms. Visit website.

Small Business Commissioner

The Small Business Commissioner (SBC) looks at complaints from small businesses about problems getting paid by larger businesses.

The SBC is:

  • impartial
  • independent, but appointed by government
  • free to use

The SBC provide general advice and information to small businesses on matters such:

  • resolving disputes
  • signposting small businesses to existing support and dispute resolution services.
  • SBC also considers complaints about payment issues between small business and their larger customers making (non-binding) recommendations on how the parties should resolve their disputes.

Council support

Business rates

Find out more about business rates in Cheltenham.

Licensing and permits

The licensing section offer a paid pre-application advice service for certain types of licensing applications. You can also see a range of free advice and guidance for all types of applications.

Environmental health

The public and environmental health team are seeking to provide further proactive support to businesses, currently in food safety but with plans to provide advice and support in environmental protection and health and safety. You can find further free advice and guidance on the service pages.