Let us know your experience

If you would like to make a comment about a Cheltenham Borough Council taxi driver - whether to share a positive experience with a driver who has gone the extra mile or to report a complaint - please get in touch. Please give us as much detail as possible to help us identify who is involved. 

Please include:

  • your name, address, email, and a daytime telephone number
  • the plate number or vehicle registration
  • a full description of your experience and any witnesses
  • the date, time and location of your journey details
  • a description of the driver and the drivers badge number (if known)
  • as much detail as you can about the vehicle type, colour and any distinguishing features

Your comments can be submitted to [email protected]