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PublicAccess is an internet service that allows you to submit an application or view details of existing applications for building control and other consents. 

To access the system, please click on the disclaimer button below:

"I have read and agree to the limitations and copyright notices. Launch PublicAccess"

Using this service you can:

  • make applications for building control
  • monitor the progress of existing applications  
  • view details of some historic applications
  • view property details referenced from a map

Copyright notice

Plans, drawings and material submitted to the council are protected by the Copyright Act (Section 47, 1988 Act). You may only download or print material for consultation purposes. Further copies must not be made without the prior permission of the copyright owner (the applicant/ agent/ architect). You may, however, make copies of decision notices and reports provided the copies are not altered in any way.

You cannot make copies of any Ordnance Survey (OS) plans on the online system and submit these with a planning application. To do so would breach our OS licence.

Limitations of the service

Please note that you CANNOT make full use of this online service at all times - from 2:30am the service is routinely withdrawn for daily maintenance.

The database includes only those records which Cheltenham Borough Council hold on computer. It is not a complete database of all information held by the council.

You should not rely on information from this site as an alternative to traditional searches where completeness of information is essential. While we take great care to ensure that the information provided on this site is accurate, we cannot accept any liability or responsibility should you rely on the information provided and ultimately find it to have been incorrect or incomplete.

If you have any reason to suspect that the information is incorrect, please contact Built Environment immediately so that we can investigate and make any corrections as soon as possible.

Problems with PublicAccess

If you experience any problems, please contact the planning team.