When can I activate a case review?

The ASB Case Review can be activated:

  1. if you (as an individual or business) have reported antisocial behaviour to the council, police and/or a registered housing provider (social landlord) three times about separate incidents in the last six months, and you consider that it has not been dealt with effectively
  2. if five individuals in the local community have reported similar incidents of antisocial behaviour separately to the council, police and/or registered housing provider (social landlord) in the last six months, and they consider that it has not been dealt with effectively

The case review cannot be used to report general acts of crime, including hate crime.