How can I activate a case review?
To use the case review you can either complete an online form or leave an answerphone message on 01452 754555 and someone will call you.
You will need to provide details of each time you’ve reported antisocial behaviour – that is to say, the organisation you reported it to with the name of the employee you spoke to, and/or incident reference number if applicable, plus information about the incidents reported.
If you have an ongoing complaint that is being dealt with by one of the organisations mentioned, your case is not appropriate for the ASB case review therefore cannot be referred through the ASB case review.
It won’t replace organisations’ own complaints procedures, and you still have the opportunity to complain to the Ombudsman or Independent Police Complaints Commission if you are unhappy about the service you have received from an individual officer or service.
The ASB case review cannot be used to report general acts of crime, including hate crime.