Report animal mess to be cleared
We have a duty to clear animal fouling from public places, such as streets, parks, playgrounds and pedestrian areas.
You can report animal fouling to our cleansing team using our online form
Report a dog fouling offence
You can report an ongoing problem with a particular individual for us to investigate.
Before you make your report, please make sure you have the following pieces of information to hand:
- Details of how often and when you believe the fouling is occurring – for example, every morning before 8am
- Details of the dog owner and/or a description of the dog
- Any digital photos or videos you have as evidence
- The date and time of the incident
Please note all details received will be treated in the strictest of confidence and not disclosed to the target of your complaint. We may need to contact you for more information.
What happens next?
A community protection officer will investigate your report to gain further evidence of the offence.
In cases where there is sufficient evidence, owners could be issued with a fixed penalty notice. Failing to pay the penalty may lead to prosecution with a maximum fine of £1000.
If there is insufficient evidence, we’ll investigate further to gain the necessary evidence to issue a fixed penalty notice or to prosecute.
Public space protection order
Dog fouling is a serious issue because it can cause Toxocara Canis - an infection which can lead to blindness. We have adopted a Public Space Protection Order (PSPO) which makes it an offence not to pick up any poo from a dog in your charge. The PSPO applies to land open to the air and to which the public are entitled or permitted to have access to with or without payment. Dog poo must be removed immediately.
Our community protection officers carry out regular patrols and will issue a fixed penalty notice if they witness someone committing a dog fouling offence. You ran report any breaches of the PSPO to these officers.