Keep Warm and Well

Along with the other six councils in Gloucestershire and South Gloucestershire, we are working in partnership with the Severn Wye Energy Agency to provide householders and businesses in Cheltenham with advice on how save energy and reduce their fuel bills.

As a householder you can receive free and impartial energy advice by calling the Warm and Well advice line free on 0800 500 30 76 or text WARM to 83010. For further advice visit the Warm and Well website

The Warm and Well advice line has been providing free, impartial and local home energy advice to households in Cheltenham for more than 10 years. A team of trained energy advisers can help people with a range of energy issues; from providing advice about simple measures you can take in the home through to helping people access grants to improve their homes.

The Warm and Well scheme is the local authority approved home energy efficiency scheme and can help householders access grant funding through the Energy Company Obligation (ECO). Contact the Warm and Well advice line to find out what funding is currently available and if you qualify.

Warm and Well can also carry out Green Deal Assessments for owner occupied and privately rented households. Their team of qualified assessors will carry out a full technical survey and produce an Energy Performance certificate. They will do a full assessment of fuel bills and actual energy usage to assess the likely impact of any improvements.

Call the advice team today to find out what may be available to help you stay warm and reduce your energy bills.

Grants for first time central heating systems now available through Warm and Well

Gloucestershire and South Gloucestershire households that do not currently have a central heating system may now be eligible for a grant of up to £4,000 to get a new system installed.

The project is targeting properties that are currently heated by 'on peak' electric systems and Warm and Well Central Heating Fund will install energy efficient gas central heating systems. Other forms of heating systems will be considered and householders can call the Warm and Well advice line on 0800 500 3076 for further details.

There is a qualifying criteria for the scheme and if you are either in receipt of certain benefits or have considerably high fuel bills in comparison to your household income then you may be eligible.

Unfortunately, properties that have an existing central heating system, even if not working, are not eligible for funding through the scheme. If the property is using night storage heaters, either the system must be faulty or only heating a maximum of 50% of the home to qualify.

If you are considering installing a central heating system, it is also important to ensure that your home is insulated. You may be entitled to a grant for cavity wall and loft insulation through the Warm and Well scheme. All grants are subject to survey and funding availability.

For more information, please call the Warm and Well advice line today on 0800 500 3076, email warm& or text ‘WARM’ to 83010.

Warm and Well is managed by Severn Wye Energy Agency (charity no. 1083812) in partnership with South Gloucestershire Council, Cheltenham Borough Council, Forest of Dean District Council, Gloucester City Council, Stroud District Council, Cotswold District Council, Tewkesbury Borough Council and Gloucestershire County Council.

Link to Energy is a free-to-use online database which helps you to find suitable sustainable energy installers and tradespeople in your area. It’s simple – just enter your postcode or the name of the town or village that you live in, and then you can find a list of people in your area. You can even narrow it down by the type of work they do – whether that’s installing boilers, loft or wall insulation, renewable energy or much more.

If you would like some extra advice before you contact an installer, call the Warm and Well advice line on 0800 500 30 76. The Warm and Well advisers can also submit your enquiry to the installers of your choice.