"The power of the web is in its universality. Access by everyone regardless of disability is an essential aspect." - Tim Berners-Lee, inventor of the World Wide Web.

The team behind this website hope that whoever needs to use it, can do so easily. Use our accessibility settings to adapt our website to suit your needs.

If you do have problems, or would like to make any suggestions to improve the site from an accessibility point of view, please get in touch with us. Talk to us about the problem and we will listen. 


We have made every effort to ensure this website is easy to read using 'plain English'. In addition, we have ensured that the design of this website is not an obstacle to its usability and readability.

The 'Text only' option provides a plain text alternative to every page on this web site. We have minimised the use of Javascript to almost zero, to ensure that all browsing media and devices are able to access the information on this site with ease.

The site is also designed to be easily printable - providing a simple, text based output onto paper.

Access for visually impaired visitors to our website

If you are visually impaired you can get some software from Adobe to help you to read Adobe Acrobat documents (PDFs). Go to www.adobe.com to download the free software.

Once the software is installed, you need to turn off your web browser integration. To do this open Acrobat Reader, go to file > preferences > general and turn off the web browser integration.

Once you have done this, when you download a pdf file all you have to do is go to view > Acrobat access choices click on access view only, or as a shortcut, use ctrl 4.

The text in the PDF will be changed into a format your software can read.

For further information contact the customer relations officer, on 01242 264 200.

Screen Readers

A screen reader is a software application that attempts to identify and interpret what is being displayed on the screen (or, more accurately, sent to standard output, whether a video monitor is present or not). This interpretation is then re-presented to the user with text-to-speech, sound icons, or a Braille output device. Screen readers are a form of assistive technology (AT) potentially useful to people who are blind, visually impaired, illiterate or learning disabled.  View a full comparison of screen readers Source - wikipedia