Cheltenham Borough Council keeps any personal information about you held confidentially in accordance with the Data Protection Act 1998, whether it is held on computer or in secure manual filing systems. See more information on data protection.
The personal information we collect and how we use it
We will store your personal information only if you chose to provide us with it, for example by completing an electronic form on this website. In these circumstances, any personal information supplied will only be used to provide the requested information or service unless wider purposes are specified in the form on which the information is supplied, or at the point of collection on the website, in which case the information may be used for any of those wider purposes.
Users aged 16 and under
If you are aged 16 or under, please get your parent or guardian's permission before providing personal information to the council's website. Users without this consent are not allowed to provide us with personal information.
We may use aggregate information and statistics for the purposes of monitoring website usage to help us develop the website. These statistics will not include information that can be used to identify any individual.
What are cookies?
A cookie is a small amount of data sent to your computer or mobile phone from a website.
Cookies improve things by:
- remembering settings, so you don't have to keep re-entering them whenever you visit a new page
- remembering information you've given so you don't need to keep entering it
- measuring how you use the website so we can make sure it meets your needs
Our cookies aren't used to identify you personally. They're just here to make the site work better for you. You can manage and/or delete these small files as you wish.
How to manage your cookies
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.
Cookies on our website
Cookies set by us:
- to allow users to log in to the web site
- to check that cookies can be set and therefore determine whether a user is able to log in
- to store a reference to form data that is stored on the web server
These cookies are set to expire as soon as you exit your browser.
You can restrict or block cookies set by cheltenham.gov.uk but this may limit your use of some functionality, such as filling in forms and logging into the site. Most things you do on our site will still be possible even with cookies disabled.
Modern.gov - information about councillors and council meetings
A cookie will be set to maintain your session while you navigate through the democracy.cheltenham.gov.uk area of our site. The cookie is essential for modern.gov to work and will be deleted when you exit your browser.
Third party cookies:
Cheltenham Borough Council uses Google Analytics to gather information about how you use our site. Google sets a cookie so we can see which pages people have landed on and how they have navigated through the site. For full details see Cookies & Google Analytics.
This data enables us to understand:
- which pages people visit on the site
- which internet browsers are being used
- what is popular
- which interactive tools are used