Missed collections
Service updates
All crews have reported complete collections.
Last updated: 16:17 Wednesday 22 November 2023
Report a missed collection
If you would like to report a missed collection, please email [email protected] with your name, address and postcode and details of which bins were missed.
Or you can telephone customer services on 01242 262626 (lines are open during office hours only).
All missed collections need to be reported within 48 hours.
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