Latest service update

Ubico have reported that due to vehicle breakdown and driver shortage last week, a number of collections were outstanding and an additional collection was made on Saturday. Ubico will endeavor to catch up all collections by the end of tomorrow (Tuesday 26 March).

Please leave all waste and recycling receptacles out at the kerbside for collection. Rrefuse bins missed in Hatherley on Friday 22 March will be collected by 3pm on Tuesday.

We apologies for any inconvenience caused.

Updated: 09.15am Monday 25 March.

If you would like to report a missed collection, please use our report it form or telephone customer services on 01242 262626.

All missed collections need to be reported within 48 hours.

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Sorting your recycling

This is why it’s good to sort your recycling. Thanks to Gloucestershire Live for allowing us to share their video.

Our crews are out and about in the new bright green Romaquip recycling trucks.

These incredibly efficient vehicles enable us to take all the different materials away for recycling and separating your recyclable items means that they remain high quality.

This also ensures that the collection crews are able to minimise the amount of time they spend blocking roads.

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