Latest service update

Ubico has reported that some waste and recycling collections scheduled for Friday 21 June have been missed.

Refuse missed: Market Street

Crews will return to collect from missed areas on Monday 24 June. Please ensure that any waste and recycling is left at the kerbside by 7am.

If you would like to report a missed collection, please use our report it form or telephone customer services on 01242 262626 (lines are open during office hours only).

Updated: 4.35pm, Friday 21 June.

All missed collections need to be reported within 48 hours.

Bin collection days

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Bank holiday collections

See changes to bin collections following bank holidays

Sorting your recycling

This is why it’s good to sort your recycling. Thanks to Gloucestershire Live for allowing us to share their video.

Our crews are out and about in the new bright green Romaquip recycling trucks.

These incredibly efficient vehicles enable us to take all the different materials away for recycling and separating your recyclable items means that they remain high quality.

This also ensures that the collection crews are able to minimise the amount of time they spend blocking roads.