Food safety advice
We provide two tiers of advice to support businesses and food business operators. This can be helping you comply with the Food Hygiene Rating Scheme (FHRS) requirements or providing a unique perspective and practical level of knowledge.
An initial free 15 minute phone appointment (you can request longer for a fee) where you can discuss any food related matter with a qualified and experienced food safety officer. This can include allergens, changes to your food processes or structural requirements. We recommend you write your questions down so you can make the most of the time.
Free for the first 15 minutes. Further calls cost £70 per hour (or part of an hour).
An initial one hour site visit from a qualified and experienced food safety officer where you can discuss any food related matters. This can include allergens, changes to your food processes or structural requirements. It will include a simple to understand report from the visit and a Food Standards Agency designed 'Safer food, better business' food safety management pack. The site visit can be beneficial if you are a new business starting up and want to get it right the first time.
£70 per hour
Why use our services?
- Getting it right the first time will save you money.
- Advice will be supportive and we will not regulate or take action on issues found*. This means you can feel relaxed and have open and honest conversations that will support your business, not hinder it.
- You will have access to a dedicated council officer who can answer your questions and guide your business.
- Our advice is provided by experienced officers who can offer a unique perspective and practical level of knowledge.
*Action will only be taken in extreme circumstance where public risk is imminent and informal arrangements are unsuccessful
Request our service
Email your request to email@example.com specifying which service you would like, including your name, premises and contact details and we will provide further details.