Stray dogs

A picture of abandoned dog called Brock

Our stray dog service is provided by Worcestershire Regulatory Services. 

Report a stray dog

Our contractor, Worcestershire Regulatory Services, will only collect tethered strays. 

During office hours (9am – 5pm, Monday to Friday):

  • Please call the service provider, Worcestershire Regulatory Services, on 01905 822799

Outside office hours only:

  • Please call our officer on 01242 264204

Please note

Our contractor collects dogs between the hours of 5pm - 10pm Monday to Friday; 9am - 10pm on Saturdays, Sundays and bank holidays (excluding Christmas Day, Boxing Day and New Year’s Day).

Have you lost your dog?

During office hours (9am – 5pm, Monday to Friday):

  • Please call Worcestershire Regulatory Services (WRS) on 01905 822799
  • They will be able to let you know if your dog is in their kennels and what payment you owe. You will be able to make a payment by debit/credit card over the phone to WRS
  • Once you have paid, you will be given a unique reference (receipt) number to present at the kennels when collecting your dog.  You will also be told the location of the kennels and the opening hours
  • If you do not have a debit/credit card you can make a cash payment at Cheltenham Borough Council offices in person. Once you have paid you will be given a unique reference (receipt) number and told the location of the kennels and the opening hours
  • Please be aware that the Worcestershire authorities will charge £25 on top of all other charges when the dog is identified as one seized before. 

Outside office hours only:

  • Please call our officer to enquire about your lost dog on 01242 264204.

Please note - You will not be able to collect your dog unless payment has been made in advance.