Stray dogs

Our stray dog service is provided by Worcestershire Regulatory Services.
Report a stray dog
Our contractor, Worcestershire Regulatory Services, will only collect tethered strays.
During office hours (9am – 5pm, Monday to Friday):
- Please call the service provider, Worcestershire Regulatory Services, on 01905 822799
Outside office hours only:
- Please call our officer on 01242 264204
Please note
Our contractor collects dogs between the hours of 5pm - 10pm Monday to Friday; 9am - 10pm on Saturdays, Sundays and bank holidays (excluding Christmas Day, Boxing Day and New Year’s Day).
Have you lost your dog?
During office hours (9am – 5pm, Monday to Friday):
- Please call Worcestershire Regulatory Services (WRS) on 01905 822799
- They will be able to let you know if your dog is in their kennels and what payment you owe. You will be able to make a payment by debit/credit card over the phone to WRS
- Once you have paid, you will be given a unique reference (receipt) number to present at the kennels when collecting your dog. You will also be told the location of the kennels and the opening hours
- If you do not have a debit/credit card you can make a cash payment at Cheltenham Borough Council offices in person. Once you have paid you will be given a unique reference (receipt) number and told the location of the kennels and the opening hours
- Please be aware that the Worcestershire authorities will charge £25 on top of all other charges when the dog is identified as one seized before.
Outside office hours only:
- Please call our officer to enquire about your lost dog on 01242 264204.
Please note - You will not be able to collect your dog unless payment has been made in advance.