Missed collections

Service updates

Collections could not be completed at Fairhaven Road due to parked cars blocking access to the road and at the top of Cirencester Road due to ongoing road works. The crews will return tomorrow to try and collect. 

Last updated: 16:26 Friday 02 June 2023

Report a missed collection

If you would like to report a missed collection, please email cleansing@cheltenham.gov.uk with your name, address and postcode and details of which bins were missed.

Or you can telephone customer services on 01242 262626 (lines are open during office hours only).

All missed collections need to be reported within 48 hours.

Follow our social media channels for the latest news, updates and tips

Clean Green Cheltenham - Instagram

Clean Green Cheltenham - Twitter

Cheltenham Borough Council - Facebook