Garden waste collection service

Renew your subscription before your renewal date and get a year's subscription for £34 (normal price £36 per year).

If you are an existing customer, you can renew your subscription using one of the following methods

You will need your customer reference number which will be sent to you by post or email approximately 4 weeks before your renewal date. If you have not received your reference number, please contact us.

1. By telephone - please call 01242 262626, and have your debit/credit card ready for payment
2. In person - you can pay by cash, cheque or credit/debit card at the Municipal Offices reception on the Promenade
3. Pay online - go straight to our secure payment page
4. By post
   
   • Please make cheques payable to Cheltenham Borough Council
     
   • Please ensure you write your customer reference number and address on the reverse of your cheque - we cannot process your payment without this information
     
   • A telephone number or email address would also be useful in case we need to contact you
     
   • Send cheques to:
     

                 Cheltenham Borough Council
                  Municipal Offices
                  Promenade
                  Cheltenham
                  Gloucestershire
                  GL50 9SA